Terms of Service
Welcome to Physoulcal Fitness & Wellness. These Terms of Service (“Terms”) govern your access to and use of the website, services, communications, and platforms operated by Physoulcal Fitness & Wellness (“Company,” “we,” “our,” or “us”).
By accessing our website, booking services, opting into communications, or using our services, you agree to these Terms.
If you do not agree with these Terms, please do not use our website or services.
Agreement to Terms
By accessing or using our website and services, you confirm that you are at least 18 years old or have permission from a parent or legal guardian and agree to comply with these Terms and all applicable laws.
These Terms apply to all users, visitors, customers, and members who interact with Physoulcal Fitness & Wellness.
Description of Services
Physoulcal Fitness & Wellness is a boutique fitness and wellness studio offering yoga classes, movement classes, wellness services, and online scheduling and membership management.
Our services may include:
Fitness and wellness memberships
Yoga and movement classes
Appointment and class scheduling
Customer support
Marketing and promotional communications
SMS, email, phone call, and voicemail communications
We use GoHighLevel as our CRM, communication, automation, and appointment management platform to manage customer interactions and service delivery.
User Responsibilities
By using our services, you agree to:
Provide accurate and current information
Maintain the confidentiality of your account information
Use our website and services only for lawful purposes
Not misuse or interfere with our systems or communications
Not impersonate another individual or entity
Comply with all applicable local, state, federal, and international laws
You are responsible for all activity conducted under your account or contact information.
Acceptable Use
You agree not to:
Use the website or services for unlawful or fraudulent purposes
Attempt unauthorized access to systems or accounts
Distribute malware, spam, or harmful code
Harass, abuse, or threaten others
Interfere with website functionality or security
Use automated systems to scrape or collect data without permission
We reserve the right to suspend or terminate access for violations of these Terms.
Payments & Billing
If applicable, membership fees, class fees, or other charges must be paid according to the pricing and billing terms presented at the time of purchase.
You agree to provide accurate billing information and authorize us to process payments using your selected payment method.
Failure to make timely payments may result in suspension or termination of services.
Refunds, cancellations, and membership terms may be governed by separate agreements or policies provided at the time of enrollment.
SMS Messaging Terms
By providing your mobile phone number and opting into SMS communications from Physoulcal Fitness & Wellness, you consent to receive text messages related to:
Schedule confirmations
Appointment reminders
Promotions
Wellness tips
Account notifications
Class updates and service-related communications
You can cancel the SMS service at any time. Just text "STOP" to +1 234-567-8910. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or +1 234-567-8910.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you.
You will receive appointment-based and occasional update messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Consent to receive SMS communications is not a condition of purchase.
Users may receive emails, phone calls, voicemail messages, and SMS communications through our GoHighLevel-powered communication system after providing the required consent where applicable.
If you have any questions regarding privacy, please read our privacy policy:
Privacy Policy
Intellectual Property
All content on this website, including but not limited to text, graphics, branding, logos, videos, images, and software, is the property of Physoulcal Fitness & Wellness or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use any content without prior written permission.
Disclaimers
Our services and website are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.
We do not guarantee:
Uninterrupted or error-free service
Specific fitness or wellness results
Continuous website availability
That communications will always be delivered without delay
Participation in fitness and wellness activities carries inherent risks. You are responsible for consulting appropriate medical professionals before beginning any exercise or wellness program.
Limitation of Liability
To the fullest extent permitted by law, Physoulcal Fitness & Wellness shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Use of the website or services
Service interruptions
Communication failures
Unauthorized access to information
Errors or inaccuracies
Our total liability for any claim shall not exceed the amount paid by you for services during the twelve (12) months preceding the claim.
Indemnification
You agree to defend, indemnify, and hold harmless Physoulcal Fitness & Wellness, its owners, employees, contractors, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from:
Your use of the services
Violation of these Terms
Violation of any applicable laws or third-party rights
Termination
We reserve the right to suspend or terminate your access to our website or services at any time and without prior notice if we believe you have violated these Terms or applicable laws.
You may discontinue use of our services at any time.
Any provisions intended to survive termination shall remain in effect after termination.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina, United States, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved in the appropriate courts located in North Carolina.
Changes to Terms
We may update these Terms periodically to reflect changes in our services, technology, legal requirements, or business operations.
Updated Terms will be posted on this page with a revised effective date.
Your continued use of the services after updates constitutes acceptance of the revised Terms.
Contact Information
If you have questions regarding these Terms of Service, you may contact us at:
Physoulcal Fitness & Wellness
3611 Mt Holly-Huntersville Rd #202
Charlotte, North Carolina 28216
United States
Last Updated: May 26, 2026